Questions societies actually ask

Plans are priced per community per month, based on the number of units. Starter covers billing, gate passes and email notices; Professional and higher plans add SMS alerts and WhatsApp alerts, accounting and facility booking. All plans include the resident and guard apps — we do not charge per resident or per download.

Listed prices are exclusive of GST; 18% GST applies on our invoices, which are proper tax invoices with our GSTIN, so registered societies can claim input credit where eligible.

Every community gets a 14-day free trial with full features and no credit card. When it ends, you choose a plan or your data is retained read-only for 60 days before deletion — nothing is charged automatically.

Standard onboarding — structure setup, resident import, first billing cycle — is included. Optional paid services exist for historical accounting migration beyond the current financial year and for on-site guard training outside metro cities.

Yes. Annual billing carries a discount equivalent to two months, and we invoice in INR with GST so the payment sits cleanly in your society books.

A typical society is live in under a week: day one for structure (blocks, units, charges), a resident import from your existing Excel or previous software, and a parallel billing cycle if you want one. Gated communities usually add a few days for guard training.

Yes. We import residents, units, vehicles, opening balances and arrears from Excel templates, and we have migration experience with exports from the common society management tools. Your arrears position carries over to the rupee.

No. We set up opening balances from your trial balance as of the switch date. Full historical ledger migration (prior years) is available as an optional service if your auditor wants everything in one system.

Onboarding includes live training sessions for the office staff, the committee and the security team, plus role-specific quick guides in English and Hindi. Most guards are comfortable with the scan flow in one shift.

In India, on cloud infrastructure located in Indian regions. Each community's data is isolated per tenant — no other society, and no advertiser, can see it.

The society does, unambiguously. You can export your residents, ledgers and logs at any time, and if you leave we provide a full export and delete the tenant on request.

Gate logs carry configurable retention (90–180 days is typical), role-based access so only authorised staff can search them, and audit trails on every lookup. We provide a template privacy notice societies can adopt.

Yes. Financial entries, resident record changes and administrative actions are logged with actor and timestamp, and the log is visible to the committee — useful for handovers between committees as much as for audits.

Yes. If your society is GST-registered, the billing engine applies GST to members whose monthly maintenance exceeds the exemption threshold and produces GST-compliant invoices and reports for filing.

Residents pay by UPI, card or netbanking from the app; payments post automatically against the right unit and invoice, generate a receipt, and update the ledger without manual entry. NEFT payments reconcile against a structured reference.

The accounting module is true double-entry, and a Tally export ships standard — your auditor keeps their workflow while the committee keeps live books.

Yes — interest rules, late fees, event-based charges and special assessments (e.g. painting fund) are all supported, with waivers recorded as reversals so the story stays in the books.

Bills and payment history, gate passes for guests and staff, helpdesk tickets, facility booking, notices, polls and the community directory — under your society's name and colours on White Label plans.

No. Bills go out by email (and by SMS / WhatsApp on Professional and higher plans), the office can record cash/cheque receipts, and the gate has guard-side flows for visitors of residents who don't use the app.

Yes — NRI owners log in like anyone else, see the same ledger and notices, and pay online.

No per-seat pricing: give the treasurer, secretary, manager and auditor their own logins with role-based permissions rather than sharing one password.